Company Overview

Are you growing tired of zoom meetings and ready to get back out in the world? Do you enjoy traveling and working on interesting projects in multiple industries? Do you want to be surrounded by and learn from industry experts with 25+ years of experience vs. people with 1 year of experience repeated 25 times? If any of these questions resonate, then a career in consulting might be what you’re looking for.  

Suppose you’re ready to ditch the 9-5, dive into something more challenging, and accelerate your business acumen. In that case, read on. 

FTE Performance Consulting is an operations management consulting firm that helps industrial clients solve complex quality, delivery, throughput, and people problems. We deploy a reliable, integrated business approach that assures our clients a clear path to ROI.  

Our team members are committed to exceeding our customer’s expectations and helping them raise the competitive bar across their company. 

We seek like-minded individuals as  Case Manager to work with our clients across North America. FTE Performance is committed to diversity and inclusion, and we offer a competitive wage and benefits package. 

Essential Job Responsibilities

Case Management

  • Accountable for all expected project deliverables (per the scope) and ensuring we are exceeding client expectations
  • Track FTE resource utilization against the project budget to guarantee the project meets or exceeds targets
  • Compile and deliver clean, concise reports using standard Microsoft office tools
  • Determine appropriate KPIs to measure our improvement activity
  • Develop objective Cost Benefit Analysis to document and demonstrate clear ROI
  • Identify financial performance metrics to objectively measure improvements that result
  • Monitor project performance, identify risks, and recommend countermeasures as necessary to ensure that project teams exceed client expectations
  • Monitor and positively influence the outputs of our Sr. Advisors to ensure alignment to FTE’s high quality of output and maintain standardization across FTE case work
  • Maintain day-to-day and frequent client communications, visits, and customer satisfaction
  • Actively engage as a Sr. Advisor in case delivery when project scope or staffing requires

Business Development

  • Positively promote FTE’s value proposition and services
  • Actively identify opportunities for new or expansion of existing business
  • Support FTE Case Managers and Principals in building out project approaches, staffing, and translating customer pain points into new business opportunities
  • Determine project loading (how much) and staffing models (who) to support this approach

Internal Firm Building

  • Continuously work to develop, document, and improve FTE business processes and our approach and output for client casework
  • Participate in annual Hoshin planning and internal project execution
  • Participate in the vetting of candidates seeking to join FTE’s Core Team or Advisory Network

Experience

  • 7+ years of relevant industry-related work experience
  • 3+ years of relevant consulting experience desired, not required
  • In-depth knowledge of project and program management methodology and techniques including project controls, budget, and resource planning
  • Strong leadership and management skills leading high-performance senior teams
  • Passion for coaching and mentoring others
  • Expert in manufacturing strategy utilizing lean manufacturing, six sigma, and continuous improvement methodologies
  • Proven experience in applying problem-solving skills (quantitative, conceptual, analytical)
  • Proven ability to deliver results through influential leadership vs. positional power

Attributes

  • Ability to work independently and adapt quickly to project needs in a team environment
  • Fosters teamwork and engagement; ability to integrate the client into the project
  • Outstanding active listening skills; seeking first to understand and then to be understood
  • Coaching others to use their knowledge and skill to overcome challenges
  • Polished and seasoned presenter and facilitator, recognized by others as a strong communicator and collaborator

Education

  • Bachelor’s degree is required, or equivalent years of work experience; MBA is preferred.

Employment Type

  • Full-Time, Salary + Bonus (based on a pay-for-performance structure)
  • The position requires extensive travel; 4 – 5 days per week
  • Physical demands require computer work, standing, sitting in an office and manufacturing plant environment, and walking the manufacturing plant floor multiple times daily is required.
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